Case Study
Global Vans
Outcome 1:
Single Source of Truth
Outcome 2:
Data led and data-driven
Outcome 3:
Ability to calculate the future value of the customer base
Outcome 4:
Simple, yet powerful UI, to influence data driven decision making
Data Strategy & Build Project
After a Discovery + Design project, DATA3 built Global Vans a Modern Data Platform that will scale as the business grows. Including; an ingestion tool, cloud storage, data lake house and BI visualisation tools to present accurate and consistent data to generate business insight and increase performance.
DATA3 also worked closely with Global Vans to analyse and calculate the Lifetime Value of their customer base utilising live data held within their modern data platform. Global Vans now have visibility of their total average Customer Lifetime Value and the ability to break it down by customer type.
More powerfully, Global Vans now have the ability to predict the future Customer Lifetime Value with a data-driven forecast and dynamic variable inputs. These variables enable Global Vans to make strategic data-driven decisions to drive impact targeted sales performance and ultimately business growth.
Results
Data Maturity Score
0
Data Maturity Score
(36 Before)
Automation
0
%
Automated Reporting
(20% - 30% automation. Largely manual processes before)
Speed
0
days instant access
(4-5 day turnaround before)
Efficiency
4
FTE days per month saved
(4-5 FTE days per month required before)
Risk
Low & compliant
Accessibility
Easily accessible and sharable
Limited and ad-hoc
Accuracy
Using the most up to date, live, data
Used static point in time data
Business Impact
Repeated influence on strategic decision making
Ad-hoc decision making with limited insight
From the client
“The art of the possible and the opportunities are vast, and it’s been great to have had our eyes opened to that”
Emma Thomas, CFO