Case Study

Global Vans

How We Saved 5 FTE Days per Month with Data at Global Vans

Outcome 1:

Single Source of Truth

Outcome 2:

Data led and data-driven

Outcome 3:

Ability to calculate the future value of the customer base

Outcome 4:

Simple, yet powerful UI, to influence data driven decision making

Data Strategy & Build Project

After a Discovery + Design project, DATA³ built Global Vans a Modern Data Platform that will scale as the business grows. Including; an ingestion tool, cloud storage, data lake house and BI visualisation tools to present accurate and consistent data to generate business insight and increase performance.

DATA³ also worked closely with Global Vans to analyse and calculate the Lifetime Value of their customer base utilising live data held within their modern data platform. Global Vans now have visibility of their total average Customer Lifetime Value and the ability to break it down by customer type.

More powerfully, Global Vans now have the ability to predict the future Customer Lifetime Value with a data-driven forecast and dynamic variable inputs. These variables enable Global Vans to make strategic data-driven decisions to drive impact targeted sales performance and ultimately business growth.

Results

Data Maturity Score

(36 Before)

Automation

0 %

Automated Reporting

(20% - 30% automation. Largely manual processes before)

Speed

days instant access

(4-5 day turnaround before)

Efficiency

FTE days per month saved

(4-5 FTE days per month required before)

Risk

Low & compliant

Accessibility

Easily accessible and sharable

Limited and ad-hoc

Accuracy

Using the most up to date, live, data

Used static point in time data

Business Impact

Repeated influence on strategic decision making

Ad-hoc decision making with limited insight

From the client

“The art of the possible and the opportunities are vast, and it’s been great to have had our eyes opened to that”

Emma Thomas, CFO

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